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Cancellations
Medical Appointments
If you fail to cancel your appointment in advance within 24 hours of your scheduled time, it will be considered a “NO SHOW” and charged a $25.00 fee (if a weekend is involved you must call by Friday). Please note that Medicare and other commercial insurance companies will not reimburse you for this fee.
Cosmetic Appointments
There is a non-refundable deposit taken at the time the appointment is made. If you fail to cancel your appointment within 48 hours in advanced of your scheduled time (if a weekend is involved you must call by Friday) your deposit will go towards the missed visit and NOT RETURNED. If you are late and must be rescheduled, you will lose your nonrefundable deposit.
Lateness
A grace period of 10-13 minutes will be permitted for unforeseen delays a patient may encounter while traveling to the office for their appointment. If a patient arrives more than 15 minutes late for their appointment, the patient will be rescheduled for a later date. This process will ensure patients that do arrive on time are seen in a timely manner. If you are late and must be rescheduled you will be charged a fee of $25.